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January 2, 2006
Payment received
Well, my friend George was correct. Absolute isn't a con, it's just very poorly run. Apparently all you have to do is call/email everyone at their organization and then blog about it and they pay you.
Apparently the mix up was caused by the Costa Rican support center being confused. Whatever their account review process is, it is done manually. Why that is I have no idea, as many sites manage to automate the process, or at least have the review passed to whoever does the reviewing automatically.
I talked to the head of their security department this afternoon. He said that the Costa Ricans in charge just saw a large cash out and decided it needed further review, so they apparently did nothing at all. He asked me what they could do to make it right, and I told him to just fix this for the next person who withdraws from there.
In any case I got all of my money out of that site and probably won't be re-depositing. They gave me $500 for my hassle, which I may use to play a bit there. I still just don’t feel safe keeping any significant amount there, and even if I did I wouldn't play there until they greatly improve the software and customer support. That's a shame too, as their $75/$150 games look pretty good at times.
The funniest thing about all of this is the emails I've received. Some were from people who had similar troubles there or at other sites. Then some were from people saying something like "yeah, and they're rigged too". I never claimed that anything was wrong with their shuffle and have no real reason to suspect that of Absolute or any other major site I've played at. It cracks me up how people could read my very legitimate gripe and assume that meant I would be sympathetic towards their crazy conspiracy theories.
Posted by themaroon at January 2, 2006 10:23 PM
Comments
I've played quite a bit at Absolute, and never had any problems. Granted my biggest cashout was only in the $2k range... so who knows. Constant bonus money acting as a rakeback, on top of regular rakeback... the customer support doesn't seem any weaker than any other site.
It seems the site is getting more popular, their player base has grown quite a bit lately, although they do seem to have a lot of players that play only Tourneys, ring games in the "higher" limits don't get too much traffic, although at peak hours there's always enough selection to make it worthwile.
Hopefully I'll get to see what happens with a larger cashout sometime.
Posted by: Johnny FlopBoot at January 3, 2006 9:13 AM
If you're at all curious, the reason your cash out probably took so long was because recently there was a scam on AP. Someone made a page that looked exactly like Absolutes, and had a page that offered $200 free, if you put in your handle and password. Amazingly, several people fell for this, and they lost all their money.
The people who took the money dumped off their chips to a few accounts. So Absolute was investigating any large withdraws over the past month.
Posted by: Dragonystic at January 6, 2006 9:44 PM